The tech support individual I spoke with said that she had had a similar (or the same) issue on her personal iPad and that she had to adjust some non-obvious Adobe/Flash settings in order to use DirecTV's web player. As soon as you launch the video player, or when you try to play a video One thing to try is to clear the browser cache before launching the video player again. After the new install, with browser reboot, the same issue is occurring After one complete installation and a reboot, DirecTV prompted me to install the web player again (which I did, after removing the initial install) Scroll through the What’s On Now carousel or access the Guide to select a live show. I have installed DirecTV's web player twice now, and restarted my computer a couple of times The same error is happening on two browsers, Chrome and Safari Restart your video player." (Meaning no error code given.) When I click on a program the loading screen comes up, goes to 100 but remains black. I tired reinstalling Adobe Flash Player and made sure it was not blocked. The error I get from DirecTV is nothing specific, just "Sorry, we've run into a problem. Unable to stream Direct TV I have a Macbook Air and recently updated the operating system to Mojave 10.14.1 since then I am unable to stream video on Direct TV. My Flash Player is up to date, version 18,0,0,203 I have a MacBook Pro Retina running Yosemite 10.10.3 They suggested that it may be a Flash issue. I called DirecTV for tech support and they were unable to identify any issues on their end or on my computer. I am having issues using DirecTV's online video player streaming service.
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